FAQs
- Do I still have to clean out the unit if there are bugs, trash, or broken items?
- How do I bookmark facilities?
- What do I do if I can't reach the facility to schedule an appointment?
- What do I do if the unit contents don't match the auction photos?
- What do I do if the unit looks tampered with?
- What happens after I win an auction?
Getting Started
Stay in the Know.
- New! StorageTreasures Auction app
- Identity verification upon registration
- Multi-Factor Authentication (MFA) in Login process
- Payment Method Billing Address Policy Change
- Auction Buyers - I received an invite to be an Authorized Pickup Person. What do I do now?
- Auction Buyers - How do I add an Authorized Pickup Person?