How To Add Or Update A Credit Card

Before you can place a bid on a StorageTreasures auction, you MUST have a valid credit card on file. 

Accepted Credit Cards

We accept most major credit and debit cards. You can also use a reloadable prepaid card.  You must call the customer service number on the back of the prepaid card and register it to a zip code to be able to use it on our site. We do NOT accept Vanilla Gift Cards or any other gift cards.

Add Payment Method

1. Go to https://www.storagetreasures.com/
2. Log in to your account
3. Click “My Account” at the top of the webpage
4. Go to the “Settings” tab
5. Click on the pull-down arrow and select “Account Settings”
6. Click “Add Payment Method”
7. In the pop-up window, enter your credit card information
8. Click the “Save” button

Add Payment Method on a Mobile Device

1. Go to https://www.storagetreasures.com/
2. Log in to your account
3. Click “My Account” at the top of the webpage
4. Click on "Dashboard”
5. Click on the pull-down arrow and select “Settings”
6. Click the down arrow and select “Account Settings”
7. Click “Add Payment Method”
8. In the pop-up window, enter your credit card information
9. Click the “Save” button

How to Change (or Update) a Credit Card

1. Go to https://www.storagetreasures.com/
2. Log in to your account
3. Click “My Account” at the top of the webpage
4. Go to the “Settings” tab
5. Click on the pull-down arrow and select “Account Settings”
6. For Payment Method, click “Edit Payment Method”
7. In the pop-up window, enter your credit card information
8. Click the “Save” button

How Do I Pay a Declined Invoice?

You MUST have sufficient funds in your credit card account to pay for ST fees when the auction ends. The Declined Invoice provides the ‘Balance Due to StorageTreasures.  This is the amount needed to pay the invoice.  

When you have sufficient funds on your credit card:

1. Go to https://www.storagetreasures.com/
2. Log in to your account
3. Click “My Account” at the top of the webpage
4. Go to the “Invoices” tab
5. Click the “Pay Now” button next to the Declined Invoice

After the payment is approved:

1. A Paid Invoice is generated
2. You and the storage facility/seller will receive an email with a PDF of the Paid Invoice.
3. The invoice status will show Paid

If payment is NOT approved:

1. You will need to update or add a new credit card. See How to Change (or Update) a Credit Card above
2. Click “My Account” at the top of the webpage
3. Go to the “Invoices” tab
4. Click the “Pay Now” button next to the Declined Invoice
5. If payment is still not approved, contact Customer Support for assistance.