Frequently Asked Questions
- Do I still have to clean out the unit if there are bugs, trash, or broken items?
- How do I bookmark facilities?
- What do I do if I can't reach the facility to schedule an appointment?
- What do I do if the unit contents don't match the auction photos?
- What do I do if the unit looks tampered with?
- What happens after I win an auction?
- What is a lien auction?
- What is a non-lien unit or manager special?
- What is AuctionWatch & how do I use it?
- When do I receive a refund for the auctions that were cancelled?