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FAQs

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Frequently Asked Questions

  • Do I still have to clean out the unit if there are bugs, trash, or broken items?
  • How do I bookmark facilities?
  • What do I do if I can't reach the facility to schedule an appointment?
  • What do I do if the unit contents don't match the auction photos?
  • What do I do if the unit looks tampered with?
  • What happens after I win an auction?
  • What is a lien auction?
  • What is a non-lien unit or manager special?
  • What is AuctionWatch & how do I use it?
  • When do I receive a refund for the auctions that were cancelled?

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