Join a StorageTreasures Webinar!

Upcoming StorageTreasures Webinars!

Join a webinar hosted by our industry expert and Auctioneer, Cheli Rosa!

Cheli is a Licensed Auctioneer, has been in the industry over 12 years and is extremely knowledgeable in storage lien laws.  Join one of her upcoming Auctioneer Webinar Series sessions and ask questions! She also hosts our StorageTreasures training sessions where she reviews The Power of 10 best practices and the posting process.

Click on a webinar title below to learn more about the topic and register for the session:

Mar 2026

Thu Mar 12, 2026 at 3:00pm ET 
Facility Manager’s Guide to the Best Online Storage Auction Results
A self-storage operator wears many hats and usually heads up each department at the facility. One of these many departments is the dreaded lien enforcement or auction department. Managers must know the lien laws step-by-step and how to have a successful online sale. These processes can be daunting and intimidating, to say the least.  Do you want to do more with your auctions? Do you want to have the best auction results in your organization?

StorageTreasures has collected many years of auction results and turned this information into data-backed best practices we can use to guide you through the auction process. Have you ever wondered what is the best day of the week to have an auction or how many days your listing should be active?

Also, we want an opportunity to ensure you are up to date on how to use the latest features and enhancements StorageTreasures has to offer to streamline the auction process.

There are three major sections of a lien sale: before the sale, the sale, and after the sale. Before the sale consists of late phone calls, sending verified letters, running legal ads, and more. This webinar will focus on the last two sections, the auction itself and what happens after the sale. Additional resources will be provided for you to return to the office armed with the tools for your next round of auctions.

Please join us to learn the strategies for meeting the following goals for your online storage auctions:

•    Higher sale prices
•    Less unsold units
•    Lower clean-out fees
•    More open, rentable space
•    Reducing unclaimed units
•    Successfully selling to backup bidders
•    Reducing sale liability


Fri Mar 27, 2026 at 3:00pm ET 
Auctioneer Webinar Series: Understanding Your Self-Service Storage Lien
Self-storage is unique in removing delinquent tenants without going through a court process. A statutory lien grants them the ability to take possession of the property stored at the facility. Unfortunately, many operators don't understand the implications of a lien. It is not simply the right to sell people's items. This session will cover how to find information about your lien, lien superiority and inferiority, and lien holders.

Apr 2026

Thu Apr 9, 2026 at 3:00pm ET 
Facility Manager’s Guide to the Best Online Storage Auction Results
A self-storage operator wears many hats and usually heads up each department at the facility. One of these many departments is the dreaded lien enforcement or auction department. Managers must know the lien laws step-by-step and how to have a successful online sale. These processes can be daunting and intimidating, to say the least.  Do you want to do more with your auctions? Do you want to have the best auction results in your organization?

StorageTreasures has collected many years of auction results and turned this information into data-backed best practices we can use to guide you through the auction process. Have you ever wondered what is the best day of the week to have an auction or how many days your listing should be active?

Also, we want an opportunity to ensure you are up to date on how to use the latest features and enhancements StorageTreasures has to offer to streamline the auction process.

There are three major sections of a lien sale: before the sale, the sale, and after the sale. Before the sale consists of late phone calls, sending verified letters, running legal ads, and more. This webinar will focus on the last two sections, the auction itself and what happens after the sale. Additional resources will be provided for you to return to the office armed with the tools for your next round of auctions.

Please join us to learn the strategies for meeting the following goals for your online storage auctions:

•    Higher sale prices
•    Less unsold units
•    Lower clean-out fees
•    More open, rentable space
•    Reducing unclaimed units
•    Successfully selling to backup bidders
•    Reducing sale liability
 

Thu Apr 23, 2026 at 3:00pm ET 
Auctioneer Webinar Series: Deceased & Active Military Tenants
Grasping self-storage lien laws is difficult enough. It is incredibly confusing when storage operators are bound by two or even three sets of laws regarding delinquent tenants. There are laws outside of self-storage that govern many things, but this session will focus on deceased tenants who are active-duty military personnel. Below are some questions that we will answer during this presentation.

1. Who can I allow to access a deceased tenant's unit?

2. What should I do if my deceased tenant does not have a will?

3. How can I learn legal procedures concerning a deceased tenant's estate?

4. When can I sell the unit of a deceased tenant?

5. Who is considered Active Military Personnel?

6. How do I know if a tenant is considered Active Military Personnel?

7. How do I determine if a tenant is on active duty?

8. Do active duty personnel's family members receive special consideration?

9. When can I begin lien enforcement on a tenant removed from active duty status?

10. Do I need special provisions in my rental agreement concerning active military personnel?

This webinar will answer those questions and explain the rules surrounding deceased and active military tenants. We will have time for everyone's questions at the end of the webinar.

May 2026

Thu May 14, 2026 at 3:00pm ET 
Facility Manager’s Guide to the Best Online Storage Auction Results
A self-storage operator wears many hats and usually heads up each department at the facility. One of these many departments is the dreaded lien enforcement or auction department. Managers must know the lien laws step-by-step and how to have a successful online sale. These processes can be daunting and intimidating, to say the least.  Do you want to do more with your auctions? Do you want to have the best auction results in your organization?

StorageTreasures has collected many years of auction results and turned this information into data-backed best practices we can use to guide you through the auction process. Have you ever wondered what is the best day of the week to have an auction or how many days your listing should be active?

Also, we want an opportunity to ensure you are up to date on how to use the latest features and enhancements StorageTreasures has to offer to streamline the auction process.

There are three major sections of a lien sale: before the sale, the sale, and after the sale. Before the sale consists of late phone calls, sending verified letters, running legal ads, and more. This webinar will focus on the last two sections, the auction itself and what happens after the sale. Additional resources will be provided for you to return to the office armed with the tools for your next round of auctions.

Please join us to learn the strategies for meeting the following goals for your online storage auctions:

•    Higher sale prices
•    Less unsold units
•    Lower clean-out fees
•    More open, rentable space
•    Reducing unclaimed units
•    Successfully selling to backup bidders
•    Reducing sale liability
 

Thu May 28, 2026 at 3:00pm ET 
Auctioneer Webinar Series: Storing, Selling, and Towing Motor Vehicles
Many states allow self storage operators to tow a vehicle or watercraft from a rental space after a certain amount of default time has passed. While this is a very efficient and low-risk option for removing the delinquent property from a facility, it does not allow the operator to recover any debt owed to them by their tenant. Many operators still want to pursue selling the vehicles and watercraft at a lien sale.

This webinar will dive deeply into storing, selling, and towing motor vehicles. We will cover some of the following topics.

• What provisions should you have in your rental agreement if you plan to store motor vehicles?
• Is a rental for a motor vehicle different from a traditional self storage rental?
• When should you sell a vehicle?
• How do you go about selling a motor vehicle?
• What do I do if the vehicle has a lien holder applied?
• When should you tow a vehicle?
• What do I need to do to prepare to tow a vehicle?

Jun 2026

Thu Jun 11, 2026 at 3:00pm ET 
Facility Manager’s Guide to the Best Online Storage Auction Results
A self-storage operator wears many hats and usually heads up each department at the facility. One of these many departments is the dreaded lien enforcement or auction department. Managers must know the lien laws step-by-step and how to have a successful online sale. These processes can be daunting and intimidating, to say the least.  Do you want to do more with your auctions? Do you want to have the best auction results in your organization?

StorageTreasures has collected many years of auction results and turned this information into data-backed best practices we can use to guide you through the auction process. Have you ever wondered what is the best day of the week to have an auction or how many days your listing should be active?

Also, we want an opportunity to ensure you are up to date on how to use the latest features and enhancements StorageTreasures has to offer to streamline the auction process.

There are three major sections of a lien sale: before the sale, the sale, and after the sale. Before the sale consists of late phone calls, sending verified letters, running legal ads, and more. This webinar will focus on the last two sections, the auction itself and what happens after the sale. Additional resources will be provided for you to return to the office armed with the tools for your next round of auctions.

Please join us to learn the strategies for meeting the following goals for your online storage auctions:

•    Higher sale prices
•    Less unsold units
•    Lower clean-out fees
•    More open, rentable space
•    Reducing unclaimed units
•    Successfully selling to backup bidders
•    Reducing sale liability
 

Thu Jun 25, 2026 at 3:00pm ET 
Auctioneer Webinar Series: Personal Items, Personal Property & Abandoned Units
Personal Property & Personal Items
What is the difference between a personal item and personal property? Do state statutes define the rems? What is a storage operator's responsibility regarding personal items and personal property? Can you sell personal items? How do you dispose of personal items? We will answer all of these questions and more regarding the property stored in the unit.

Abandoned Units
Have you ever wondered when a unit is considered abandoned? What is the difference between an abandoned unit and a unit for auction? While every situation is different, this session will explore some possible scenarios and how to approach them. We will also learn if there are specific state regulations regarding units that are left behind. 
 

Click here to watch recorded sessions of past webinars